Payment Policy

Thank you for doing business with Kogav. We are committed to providing you with quality customer experience and affordable products and services. Because some of our customers have had questions regarding our payment policy, we have been advised to develop this payment policy. Please contact us via our Contact Us page if you have any additional questions.

To place an order, just fill up your cart and go through our secure checkout. Or call us toll-free at +1 206-210-8717. We also accept orders over chat with a secure, live payment form.

Accepted payments

Visa Discover American Express Mastercard
Credit and debit cards

We accept Visa, Mastercard, American Express, and Discover® credit cards, as well as debit cards with Visa or Mastercard logos. International credit cards require special processing, please call  +1 206-210-8717

PayPal

A digital wallet service that makes online payment safe and easy. PayPal automatically submits your default billing and shipping information. We suggest double-checking your saved information before submitting an order. 

Apple Pay

A mobile and digital wallet service for iOS® users. Apple Pay automatically submits your default billing and shipping information. We suggest double-checking your saved information before submitting an order.

WHERE CAN I SEND THE PAYMENT?

Seraphile only accepts online transactions through our website at this time (see payment methods above). In order to place an order, a customer must enter their shipping and billing information at checkout. After clicking Complete Order the customer will immediately be charged for their purchase. A purchase confirmation email will be sent immediately following the purchase. A shipping notification email will be sent 1-2 days following purchase. This shipping notification will include a tracking number for the package.